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Transcript

Psychological Safety

What to do when you run out of pixie dust...

“Psychological safety was experienced as feeling able to show and employ one's self without fear of negative consequences to self-image, status, or career.” — William A. Kahn 1



The question that prompted the 12 minute Future-Fit Culture Frequently Asked Questions video above was:

“Geoff, in a recent video you showed us your “psychological safety shaker” that you said had sadly run out of pixie dust. Does this mean you don’t think psychological safety is a useful construct – and if so, what do you recommend instead”?


The video above highlights the following additional resources:

  1. William Kahn’s 1990 paper in which he coins the term Psychological Safety. 2

  2. A previous article on Motivation, Engagement, and Commitment that addresses William Kahn’s concerns about how “Employee Engagement” became distorted into a means of extracting more effort from employees. 3

  3. Amy Edmondson’s 2 x 2 matrix of Psychological Safety vs Performance Standards.4

  4. A previous article on Unlocking the Innovative “2D3D” Mindset at the core of all future-fit cultures of innovation, agility, and adaptiveness. 5

  5. Interview with Dr Richard Claydon and Oscar Venhuis of EQ Lab on How to Scale Learning Cultures that create psychological safety and high performance. 6


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My website provides FREE resources to help you create a future-fit organisational culture of innovation, agility, and adaptiveness. 7

Contact me on LinkedIn to keynote at your next conference or executive retreat, book one of my popular 90-minute pick Geoff’s brains sessions for senior executives, or tailor custom coaching support for your development as a future-fit culture catalyst.



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1

William A. Kahn Professor of Management and Organizations, Boston University Questrom School of Business.

2

Kahn’s paper “Psychological Conditions of Personal Engagement and Disengagement at Work” is available for download here.

3

Previous article on how to unblock, unlock, and unleash intrinsic Motivation, Engagement and Commitment.

6

You can find my interview on scaling psychologically safe learning cultures with Dr Richard Claydon and Oscar Venhuis of EQ Lab on my website Videos page here. Scroll down that page to the Podcasts section. It’s the third video in that section.